When you placed an order, we contacted you and told you that the order was a sample box, but there has been no reply, so we have to ship the goods to you before the delivery time specified by Alibaba, and we have never refused to give you a refund, after you think that the product is not what you want, we even help you refund through the Alibaba platform, and now you say that we are ashamed, which we do not understand.